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Website: https://www.backbase.com/

Backbase is on a mission to re-architect banking around the customer – to move it out of the channel-first era into today’s customer-first era.
Backbase created the category-leading Engagement Banking Platform (EBP) that helps banks and credit unions to power the full customer lifecycle through a single, white-labeled platform, replacing their limiting, standalone point solutions.
We make it simple for banks to orchestrate seamless customer journeys, all on a unified platform. From customer onboarding, to customer servicing, customer loyalty and loan origination, we help financial institutions surpass customers’ expectations in every phase of the customer lifecycle. Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.

Backbase created the category-leading Engagement Banking Platform (EBP) that helps banks and credit unions to power the full customer lifecycle through a single, white-labeled platform, replacing their limiting, standalone point solutions.

Built from the ground up as one future-proof platform with the customer at the heart, our Engagement Banking Platform serves as a system of engagement that easily plugs into existing core banking systems or systems of record, and comes pre-integrated with the latest fintechs so you can innovate at scale.

The Backbase Engagement Banking Platform provides a full suite of integrated solutions:

• Digital Onboarding: Fully digital customer onboarding (account opening) enables quick, cost-effective and secure customer acquisition.
• Digital Banking: The self-service apps for daily banking. Empowering self-directed customers to do all their banking online.
• Digital Lending: Onboarding, loan origination and servicing, which directly improves a bank’s ability to grow its loan book.
• Digital Assist: To empower front-office employees (branch, call center, advisors, relationship managers) to assist customers where needed.
• Digital Engage: Empowering marketing teams to craft data-driven, targeted campaigns that reach customers at the right moment.

Our long-term partnership and focus on your operating model sets us apart. We completely unburden you from the day-to-day of running platform infrastructure and keeping it secure and up to date, so you can focus on what matters most: your customers.