AGENDA

HARNESSING AND LEVERAGING DATA: SHAPING THE FUTURE OF THE BANKING INDUSTRY IN THE DIGITAL AGE

Time: 08:00 – 12:00, Friday, October 6th, 2023

 

08 : 00

DELEGATE REGISTRATION

08 : 30

OPENING CEREMONY

08 : 30

VIP INTRODUCTION

Representative from the Organizers

08 : 35

OPENING REMARKS

Mr. Tran Van Tan, Vice Chairman of the Association Council, Vietnam Bank’s Association

08 : 50

REMARKS OF LEADERSHIP FROM THE STATE BANK OF VIETNAM

Mr. Pham Tien Dung, Deputy Governor, the State Bank of Vietnam

09 : 10

KEYNOTES

09 : 10

The Evolving Landscape of Digital Transformation in the Banking Sector in the Period 2023-2024 and the Vision to 2030

Mr. Pham Anh Tuan, Director General, Payment Department, The State Bank of Vietnam

09 : 25

Data-driven Banking Model: Data as Fuel for Growth

Mr. Alexy Thomas, Partner, Data Lead, EY India

09 : 40

Embracing Open Banking and Revolutionary Policy Proposals

Mr. Nguyen Hung, CEO, TPBank

09 : 55

Vietnam’s Data Protection Regulations in the Digital Transformation Process

Lieutenant Colonel Trieu Manh Tung, Deputy Director General, Department of Cyber Security and High-tech Crime Prevention, Ministry of Public Security

10 : 25

TEA BREAK

10 : 40

PANEL DISCUSSION

 

Moderator: Ms. Nguyen Thuy Duong, Chairwoman, EY Consulting Vietnam Joint Stock Company

Panelists:

– Mr. Dinh Van Chien, Deputy CEO, TPBank
– Mr. Tran Cong Quynh Lan, Deputy CEO in charge of Information Technology Division and Retail Banking Division, Vietinbank
– Mr. Phung Duy Khuong, Deputy CEO cum Head of Retail Banking Division, VPBank
– Mr. Nguyen Quang Huy, Chief Data Officer, Vietcombank,
– Mr. Nguyen Ba Diep, Co-Founder, Momo
– Mr. Le Hong Viet, CEO, FPT Smart Cloud
– Mrs. Winnie Wong, Country Manager, Vietnam, Cambodia and Laos, Mastercard

Topic discussions:

    • How AI is revolutionizing the banking industry? How banks & financial institutions prepare for these megatrends;

    • Data Governance in Banking: Implementation, Challenges, and Best Practices

    • Recommendations & Suggestions for completing the legal frameworks to make favorable conditions for accelerating digital transformation and enabling innovation in banking.

12:00

END OF THE PLENARY SESSION

DATA-DRIVEN STRATEGIES FOR BANKING DIGITAL TRANSFORMATION

Chaired by:

Leadership from EY

– Leadership from IEC Group

Time: 13:00 – 17:30, Friday, October 6th, 2023 | Simultaneously with Conference Session 2 & 3

13 : 00

DELEGATE REGISTRATION

13 : 25

VIP INTRODUCTION

13 : 30

OPENING REMARKS

Ms. Nguyen Thuy Duong, Chairwoman, EY Consulting Vietnam Joint Stock Company

13 : 40

Essential Evolution of Banking in a Data-Rich World: What Does the Future Look Like?

Mr. Nguyen Quang Huy, Chief Data Officer, Vietcombank

14 : 00

From Data to Disruption: Navigating Open Banking Trends, Collaborative Opportunities and Challenges

Mr. Dilip Krishnan, Global Lead – Digital Transformation Practice, Data & Services, Mastercard

14 : 20

Data is the Key; Business is the Door

Mr. Sarat Kumar Saikia, Director of Solution Advisory, Risk and Finance, FPT Information System

14 : 40

Banking Transformation During the AI Era

Mr. Sayantan Choudhury, Technology Consulting Partner, Deputy General Director, EY Consulting Vietnam Joint Stock Company

15 : 00

The bank’s digital partner connection platform

Mr. Hau Tran, Solutions Lead, Noventiq Vietnam

15 : 20

Banking on Data: Driving Awareness, Tempering Arrogance

Mr. Jonas Eichhorst, CEO, Timo

15 : 40

PANEL DISCUSSION

 

Moderator: Ms. Tran Thi Phuong Hong, CEO, TechX Corp.

Panelists:

    • Mr. Santhosh Mahendiran, Chief Data & Analytics Officer, Techcombank

    • Mr. Sayantan Choudhury, Technology Consulting Partner, Deputy General Director, EY Consulting Vietnam Joint Stock Company

    • Mr. Jonas Eichhorst, CEO, Timo

    • Mr. Dilip Krishnan, Global Lead – Digital Transformation Practice, Data & Services, Mastercard

    • Mr Hengky Kohan – DXC Head of Consulting & Analytics, South East Asia

17 : 00

END OF SESSION 1

ACHIEVING DIGITAL CUSTOMER EXPERIENCE STRATEGY OF FUTURE

Chaired by:  

Mr. Tran Van Tan, Vice Chairman of the Association Council, Vietnam Bank’s Association
Mr. Le Anh Dung, Deputy Director General, the Payment Department, State Bank of Vietnam

Time: 13:00 – 17:30, Friday, October 6th, 2023 | Simultaneously with Conference Session 1 & 3

 

13:00

DELEGATE REGISTRATION

13:25

VIP INTRODUCTION

13:30

OPENING REMARKS

Mr. Tran Van Tan, Vice Chairman of the Association Council, Vietnam Bank’s Association

13:40

WELCOME REMARKS

Mr. Le Anh Dung, Deputy Director General, the Payment Department, State Bank of Vietnam

13:50

Engagement Banking: Transforming CX in the Digital Real-World

Mr. Riddhi Dutta, Regional Vice President, Asia, Backbase

14:10

Platform Approach to World-Class Service Management

Mr Daan Zwets, Director, ServiceNow ASEAN, DXC Technology
Mr. Mohit Mahey, Strategic Regional Alliances, Asia, ServiceNow
Ms. Ngoc Dang, Delivery Lead, Vietnam, DXC Technology

14:30

Harnessing the Power of AI and Analytics for a Futuristic Banking Ecosystem

Mr. Johnny Guyenne, Head of Visa Consulting and Analytics, Vietnam

14:50

Elevating Banking and Customer Experience with Identity Monitoring

Mr. Anand Renukanand, Regional Director – APAC, F-Secure

15:10

TEA BREAK

15:30

The Next Level of Customer Experience with Intelligent Automation Ecosystem

Ms. Nguyen Minh Nguyen Thanh – Regional Sales Director, SEA, akaBot, FPT IS

15:50

Adapt to New Customer Behavior – Rethinking Customer Journey

Ms. Sylwia Kulesza, Executive Vice President, Head of Innovation & Digital Strategy cum Head of Digital Sales & MarTech Stack, Techcombank

16:10

Automating & Managing Customer Engagement with AI

Mr. Duong Le Minh Duc, Director of AI Solution Consulting,
FPT Smart Cloud

16:30

PANEL DISCUSSION

 

Moderator: Mr. Dinh Van Chien, Deputy CEO, TPBank

Panelists:

    • Mr. Le Anh Dung, Deputy Director General, the Payment Department, State Bank of Vietnam
    • Mr. Duong Quoc Tu, Deputy Head of Digital Division & Retail Banking Division, Saigon-Hanoi Bank (SHB)
    • Mr. Johnny Guyenne, Head of Visa Consulting and Analytics, Vietnam
    • Ms. Tran Diem Chi, Country Sales Director, Backbase Vietnam
    • Mr. Pham Hoanh Son, CGO, AccessTrade Vietnam

17:30

END OF SESSION 2

CYBER SECURITY IN THE DIGITAL BANKING LANDSCAPE

Chaired by:  

Mr. Tran Dang Khoa, Acting Director General, the Authority of Information Security, Ministry of Information and Communications

Mr. Doan Thanh Hai, Deputy Director General, Information Technology Department, the State Bank of Vietnam

Time: 13:00 – 17:30, Friday, October 6th, 2023 | Simultaneously with Conference Session 1 & 2

 

13:00

DELEGATE REGISTRATION

13:25

VIP INTRODUCTION

13:30

OPENING REMARKS

Mr. Tran Dang Khoa, Acting Director General, the Authority of Information Security, Ministry of Information and Communications

13:40

WELCOME REMARKS

Mr. Doan Thanh Hai, Deputy Director General, Information Technology Department, the State Bank of Vietnam

13:50

Protecting Data Against Insider Threat

Mr. Dinh Van Kiet, Head of Innovation Center, Viettel Cyber Security

14:10

Enhancing Cybersecurity for Financial Institutions in Vietnam: A Comprehensive Solution by OPSWAT

Mr. Ngo Minh Nhut, Director of Software Engineering, OPSWAT Vietnam

14:30

Fight against FRAUDSTERS in the world of FRAUDSTERS

Mr. Nguyen Duc Thang, Pre-sales Manager, Group-IB

14:50

Cloud Security Transformation

Mr. Doan Quang Hoa, SE Manager, Palo Alto Networks

15:10

TEA BREAK

15:30

Transform with Confidence, Cloud and Security a Balanced Approach

Mr. David Allot, Chief Security Officer ASEAN, DXC Technology
Mr. Michel Feijen, Sales Director ASEAN, DXC Technology

15:50

Harnessing and Leveraging Data: Your First Line of Defense to be Cyber Resilience

Mr. Calvin Hoon, Director of Channels & Alliances, Asia region, Security Scorecard

16:10

Generative AI & Security: Defending at Machine Speed and Scale

Mr. Luu Tuan Anh, Security Architect Lead, Noventiq Vietnam

16:30

Cyber Security – Identity Theft Attacks on Mobile App

Ms. Pham Nguyen Thu Nguyen, Head of Business Development at BShield, Verichains

16:50

PANEL DISCUSSION

 

Moderator: Mr. Le Cong Phu, Vice Director, Viet Nam Computer Emergency Response (VNCERT/CC Center), Authority of Information Security

Panelists:

    • Representatives from Commercial Banks
    • Mr. Robert Tran, Partner, Deputy General, Director and Cybersecurity & Technology Risk Leader, EY Vietnam Cybersecurity Services Company Limited
    • Mr. Ngo Minh Nhut, Director of Software Engineering, OPSWAT Vietnam
    • Mr. Nguyen Duc Thang, Pre-sales Manager, Group-IB
    • Mr. Calvin Hoon, Director of Channels & Alliances, Asia region, Security Scorecard
    • Mr. David Allot, Chief Security Officer ASEAN, DXC Technology

17:20

CLOSING REMARKS

17:30

END OF SESSION 3