AGENDA

HARNESSING AND LEVERAGING DATA: SHAPING THE FUTURE OF THE BANKING INDUSTRY IN THE DIGITAL AGE

Time: 08:00 – 12:00, Friday, October 6th, 2023

08 : 00	DELEGATE REGISTRATION
08 : 30	OPENING CEREMONY
08 : 30	VIP INTRODUCTION Representative from the Organizers
08 : 35	OPENING REMARKS Mr. Tran Van Tan, Vice Chairman of the Association Council, Vietnam Bank’s Association
08 : 50	REMARKS OF LEADERSHIP FROM THE STATE BANK OF VIETNAM Mr. Pham Tien Dung, Deputy Governor, the State Bank of Vietnam
09 : 10	KEYNOTES
09 : 10	The Evolving Landscape of Digital Transformation in the Banking Sector in the Period 2023-2024 and the Vision to 2030 Mr. Pham Anh Tuan, Director General, Payment Department, The State Bank of Vietnam
09 : 25	Data-driven Banking Model: Data as Fuel for Growth Mr. Alexy Thomas, Partner, Data Lead, EY India
09 : 40	Embracing Open Banking and Revolutionary Policy Proposals Mr. Nguyen Hung, CEO, TPBank
09 : 55	Vietnam’s Data Protection Regulations in the Digital Transformation Process Lieutenant Colonel Trieu Manh Tung, Deputy Director General, Department of Cyber Security and High-tech Crime Prevention, Ministry of Public Security
10 : 25	TEA BREAK
10 : 40	PANEL DISCUSSION
	Moderator: Ms. Nguyen Thuy Duong, Chairwoman, EY Consulting Vietnam Joint Stock Company Panelists: – Mr. Dinh Van Chien, Deputy CEO, TPBank – Mr. Tran Cong Quynh Lan, Deputy CEO in charge of Information Technology Division and Retail Banking Division, Vietinbank – Mr. Phung Duy Khuong, Deputy CEO cum Head of Retail Banking Division, VPBank – Mr. Nguyen Quang Huy, Chief Data Officer, Vietcombank, – Mr. Nguyen Ba Diep, Co-Founder, Momo – Mr. Le Hong Viet, CEO, FPT Smart Cloud – Mrs. Winnie Wong, Country Manager, Vietnam, Cambodia and Laos, Mastercard Topic discussions: How AI is revolutionizing the banking industry? How banks & financial institutions prepare for these megatrends; Data Governance in Banking: Implementation, Challenges, and Best Practices Recommendations & Suggestions for completing the legal frameworks to make favorable conditions for accelerating digital transformation and enabling innovation in banking.
12:00	END OF THE PLENARY SESSION

DATA-DRIVEN STRATEGIES FOR BANKING DIGITAL TRANSFORMATION

Chaired by:

– Leadership from EY

– Leadership from IEC Group

Time: 13:00 – 17:30, Friday, October 6th, 2023 | Simultaneously with Conference Session 2 & 3

13 : 00	DELEGATE REGISTRATION
13 : 25	VIP INTRODUCTION
13 : 30	OPENING REMARKS Ms. Nguyen Thuy Duong, Chairwoman, EY Consulting Vietnam Joint Stock Company
13 : 40	Essential Evolution of Banking in a Data-Rich World: What Does the Future Look Like? Mr. Nguyen Quang Huy, Chief Data Officer, Vietcombank
14 : 00	From Data to Disruption: Navigating Open Banking Trends, Collaborative Opportunities and Challenges Mr. Dilip Krishnan, Global Lead – Digital Transformation Practice, Data & Services, Mastercard
14 : 20	Data is the Key; Business is the Door Mr. Sarat Kumar Saikia, Director of Solution Advisory, Risk and Finance, FPT Information System
14 : 40	Banking Transformation During the AI Era Mr. Sayantan Choudhury, Technology Consulting Partner, Deputy General Director, EY Consulting Vietnam Joint Stock Company
15 : 00	The bank’s digital partner connection platform Mr. Hau Tran, Solutions Lead, Noventiq Vietnam
15 : 20	Banking on Data: Driving Awareness, Tempering Arrogance Mr. Jonas Eichhorst, CEO, Timo
15 : 40	PANEL DISCUSSION
	Moderator: Ms. Tran Thi Phuong Hong, CEO, TechX Corp. Panelists: Mr. Santhosh Mahendiran, Chief Data & Analytics Officer, Techcombank Mr. Sayantan Choudhury, Technology Consulting Partner, Deputy General Director, EY Consulting Vietnam Joint Stock Company Mr. Jonas Eichhorst, CEO, Timo Mr. Dilip Krishnan, Global Lead – Digital Transformation Practice, Data & Services, Mastercard Mr Hengky Kohan – DXC Head of Consulting & Analytics, South East Asia
17 : 00	END OF SESSION 1

ACHIEVING DIGITAL CUSTOMER EXPERIENCE STRATEGY OF FUTURE

Chaired by:

– Mr. Tran Van Tan, Vice Chairman of the Association Council, Vietnam Bank’s Association
– Mr. Le Anh Dung, Deputy Director General, the Payment Department, State Bank of Vietnam

Time: 13:00 – 17:30, Friday, October 6th, 2023 | Simultaneously with Conference Session 1 & 3

13:00	DELEGATE REGISTRATION
13:25	VIP INTRODUCTION
13:30	OPENING REMARKS Mr. Tran Van Tan, Vice Chairman of the Association Council, Vietnam Bank’s Association
13:40	WELCOME REMARKS Mr. Le Anh Dung, Deputy Director General, the Payment Department, State Bank of Vietnam
13:50	Engagement Banking: Transforming CX in the Digital Real-World Mr. Riddhi Dutta, Regional Vice President, Asia, Backbase
14:10	Platform Approach to World-Class Service Management Mr Daan Zwets, Director, ServiceNow ASEAN, DXC Technology Mr. Mohit Mahey, Strategic Regional Alliances, Asia, ServiceNow Ms. Ngoc Dang, Delivery Lead, Vietnam, DXC Technology
14:30	Harnessing the Power of AI and Analytics for a Futuristic Banking Ecosystem Mr. Johnny Guyenne, Head of Visa Consulting and Analytics, Vietnam
14:50	Elevating Banking and Customer Experience with Identity Monitoring Mr. Anand Renukanand, Regional Director – APAC, F-Secure
15:10	TEA BREAK
15:30	The Next Level of Customer Experience with Intelligent Automation Ecosystem Ms. Nguyen Minh Nguyen Thanh – Regional Sales Director, SEA, akaBot, FPT IS
15:50	Adapt to New Customer Behavior – Rethinking Customer Journey Ms. Sylwia Kulesza, Executive Vice President, Head of Innovation & Digital Strategy cum Head of Digital Sales & MarTech Stack, Techcombank
16:10	Automating & Managing Customer Engagement with AI Mr. Duong Le Minh Duc, Director of AI Solution Consulting, FPT Smart Cloud
16:30	PANEL DISCUSSION
	Moderator: Mr. Dinh Van Chien, Deputy CEO, TPBank Panelists: Mr. Le Anh Dung, Deputy Director General, the Payment Department, State Bank of Vietnam Mr. Duong Quoc Tu, Deputy Head of Digital Division & Retail Banking Division, Saigon-Hanoi Bank (SHB) Mr. Johnny Guyenne, Head of Visa Consulting and Analytics, Vietnam Ms. Tran Diem Chi, Country Sales Director, Backbase Vietnam Mr. Pham Hoanh Son, CGO, AccessTrade Vietnam
17:30	END OF SESSION 2

CYBER SECURITY IN THE DIGITAL BANKING LANDSCAPE

Chaired by:

– Mr. Tran Dang Khoa, Acting Director General, the Authority of Information Security, Ministry of Information and Communications

– Mr. Doan Thanh Hai, Deputy Director General, Information Technology Department, the State Bank of Vietnam

Time: 13:00 – 17:30, Friday, October 6th, 2023 | Simultaneously with Conference Session 1 & 2

13:00	DELEGATE REGISTRATION
13:25	VIP INTRODUCTION
13:30	OPENING REMARKS Mr. Tran Dang Khoa, Acting Director General, the Authority of Information Security, Ministry of Information and Communications
13:40	WELCOME REMARKS Mr. Doan Thanh Hai, Deputy Director General, Information Technology Department, the State Bank of Vietnam
13:50	Protecting Data Against Insider Threat Mr. Dinh Van Kiet, Head of Innovation Center, Viettel Cyber Security
14:10	Enhancing Cybersecurity for Financial Institutions in Vietnam: A Comprehensive Solution by OPSWAT Mr. Ngo Minh Nhut, Director of Software Engineering, OPSWAT Vietnam
14:30	Fight against FRAUDSTERS in the world of FRAUDSTERS Mr. Nguyen Duc Thang, Pre-sales Manager, Group-IB
14:50	Cloud Security Transformation Mr. Doan Quang Hoa, SE Manager, Palo Alto Networks
15:10	TEA BREAK
15:30	Transform with Confidence, Cloud and Security a Balanced Approach Mr. David Allot, Chief Security Officer ASEAN, DXC Technology Mr. Michel Feijen, Sales Director ASEAN, DXC Technology
15:50	Harnessing and Leveraging Data: Your First Line of Defense to be Cyber Resilience Mr. Calvin Hoon, Director of Channels & Alliances, Asia region, Security Scorecard
16:10	Generative AI & Security: Defending at Machine Speed and Scale Mr. Luu Tuan Anh, Security Architect Lead, Noventiq Vietnam
16:30	Cyber Security – Identity Theft Attacks on Mobile App Ms. Pham Nguyen Thu Nguyen, Head of Business Development at BShield, Verichains
16:50	PANEL DISCUSSION
	Moderator: Mr. Le Cong Phu, Vice Director, Viet Nam Computer Emergency Response (VNCERT/CC Center), Authority of Information Security Panelists: Representatives from Commercial Banks Mr. Robert Tran, Partner, Deputy General, Director and Cybersecurity & Technology Risk Leader, EY Vietnam Cybersecurity Services Company Limited Mr. Ngo Minh Nhut, Director of Software Engineering, OPSWAT Vietnam Mr. Nguyen Duc Thang, Pre-sales Manager, Group-IB Mr. Calvin Hoon, Director of Channels & Alliances, Asia region, Security Scorecard Mr. David Allot, Chief Security Officer ASEAN, DXC Technology
17:20	CLOSING REMARKS
17:30	END OF SESSION 3