Freshworks builds uncomplicated software that delivers exceptional customer and employee experiences. Their enterprise-grade solutions are powerful, yet easy to use and quick to deliver results. They take a people-first approach to AI and are trusted by over 72,000 companies worldwide to empower employees to be more effective and make organizations more efficient.

At the Smart Banking Summit, Freshworks will also showcase Device42, a Freshworks company. Device 42 is today’s most comprehensive agentless hybrid IT discovery, inventory, and dependency mapping platform. Through accurate views of the IT ecosystem, it can continuously discover, map, and provide insights to optimize infrastructure and applications across data centers and the cloud. Over 1,000 customers in more than 70 countries, including 250+ partners and systems integrators, use these capabilities to manage and modernize IT infrastructure and ensure business continuity. Read the latest & follow our growth on the Device42 Blog.

With Freshworks and Device42, financial institutions gain the visibility and control needed to strengthen IT governance, reduce risk, and improve efficiency in service delivery and reliability in IT Operations.

Freshworks offers AI-powered software designed to help enterprises improve efficiency and build customer trust. The suite includes Freshdesk for customer service, Freshservice for IT support, and Freshsales for sales automation.

Alongside this, Device42 provides a unified IT infrastructure management platform with agentless auto-discovery and application dependency mapping. Its built-in CMDB, ITAM, DCIM, and IPAM functionalities serve as a single source of truth for your IT ecosystem, enabling enterprises to optimize operational efficiency and confidently pass compliance audits.