| BIOGRAPHY

Mr. Nguyen Chien Thang has more than 18 years of experience in the field of technology, finance and banking. He has held important positions such as Director of Mobile Payment at VCCORP, Director of Information Technology at M-Pay, Director of Retail Products and is currently Director of Development Center, Information Technology Division, Saigon – Hanoi Bank (SHB).

He is also the Founder of Mi AI.vn – a community with nearly 65,000 members about AI on the social network Facebook. This community is a place for young people, experts and AI technology enthusiasts to share knowledge, experience and update the latest trends in the field of artificial intelligence.

| TOPIC

Harnessing AI & Automation for Superior Customer Service