Address: LG Floor, Smartworks, World Trade Tower, Sector – 16, Noida (201301)
Tel: +91-7827000458, +91-74061 14262


Credgenics is the leading provider of Loan Collections and Debt Resolution technology platform to Banks, Non-banking finance companies, FinTechs, and ARCs worldwide. The AI-powered SaaS-based platform has been recognized twice as India’s #1 Best Selling Loan Collections Platform by IBS Intelligence in their Annual Sales League Table 2022 and 2023. Credgenics works with more than 100 customers and touched an overall loan book worth USD 47 Billion in FY 22. It has handled 40 million retail loans to date and sends 60 million digital communications every month. With Credgenics, lenders have increased resolution rates by 20%, improved collections by 25%, reduced collections costs by 40%, reduced collections time by 30%, and improved legal efficiencies by 60%. For more information visit


Credgenics Collections Platform
The ongoing wave of digital transformation in the banking and financial services industry has been successful in unlocking higher efficiencies and elevating customer experiences to a new level. However, the change has not been uniform across the whole footprint of banking services. Some areas, like loan collections, continue to be primarily manual effort focused, and have not yet beneffited from the advancements in digital technologies.
Credgenics has been recognized as the #1 Best Selling Loan Collections Platform by IBS Intelligence in their Annual India Sales League Table 2022 and 2023. The platform enables banks and other non-banking lenders to completely digitize, automate, and streamline their end-to-end collections processes. The SaaS-based platform comes with innovative digital-first and data-driven capabilities that are unique to the collections industry. Credgenics enables lenders to reimagine their approach to loan collections with an aim to reduce their NPAs, boost their recoveries, and enhance operational efficiencies.
The platform comes with the below core capabilities to address different aspects of the loan collections and debt recoveries lifecycle.

  • Digital Collections
  • Digital Communications
  • Collections Analytics
  • Dialer
  • Billzy Payments
  • CG Collect Mobile Collections
  • CG AgentXcel
  • ChatR
  • Litigation Management System
  • Workflow Automation
  • Settlement Portfolio Management
  • Skip Tracing