Mr. Le Nhan Tam
CTO, Microsoft Vietnam
BIOGRAPHY
Dr. Le Nhan Tam is currently the Chief Technology Officer, Microsoft Vietnam. Under this position, Tam leads a team of technology experts and business innovation experts to drive technology depth, revenue uplift and customer differentiation. He also leads the translation of the customer’s desired business outcomes into industry technical architecture. He manages a close technical business relationship with the customers’ CIO/CTO and service line technology leaders.
Tam has many years of experience in the IT field and has held various positions from a researcher to an expert of big tech companies. Before taking up his current position, Tam was the Chief Technology Officer, Lead Architect and Country Technical Manager of IBM in Vietnam. Prior to that, he was a Cloud Advisor; and Solution Architect for Information Management of Software Group, IBM in Vietnam.
Tam also experienced in different positions in big IT companies in Vietnam such as: VNPT Group; CMC Software Company; Department of Applied IT – Ministry of Information and Communication.
Dr. Tam holds a PhD degree in Computer Science from University of Rennes 1 and French National Research Institute for Computer Science & Automation (INRIA); and a Master degree in Computer Science from Asian Institute of Technology (AIT), Thailand.
TOPIC
“Rooms in the House” Approach for AI Transformation Across The Bank
ABSTRACT
In the context of the ongoing digital and AI transformation, each department within a bank has its own unique role and function, much like the rooms in a house, and requires different AI capabilities to maximize efficiency. The approach “Rooms in the House” helps identify and provide the appropriate AI technologies for each department, from risk management, finance, to customer service and operations. This presentation will outline Microsoft AI’s layered approach to equip each ‘room’ with specific AI capabilities, ensuring that every aspect of the bank is optimized by AI in line with the bank’s overall strategy and goals.
