Anh has more than 14 years of banking experience in Vietnam, mostly spent on various roles in digital transformation projects in regional banks. Anh was spearheading various digitisation initiatives as project owner for retail banking operation, country lead of digital banking channel and VP role in PMO for launching a regional digital bank in Vietnam before working as Solution Consultant at Mambu. Anh comes with immersed experiences in digital transformation as well as new approaches for banks to make big impacts with their digitisation investment.
Investing in Digitisation – What Will Make the Biggest Impact in Banking in the Year ahead
Leveraging emerging technologies is critical to future success in the banking world. But the players must approach this differently. Incumbents face different challenges to the neobanks and fintechs leapfrogging the legacy systems. What should be the key priorities for digital investment in Vietnam as industry leaders look ahead? How important will it be to maintain a customer-centred focus when considering digitisation expansion? How can banks develop and expand partner or fintech engagement models to merge their years of experience with new innovations coming on stream, or should they look to evolve in-house capabilities?